Your personal information is our most sensitive responsibility. This page gives you a clear, transparent picture of how Acrobet collects your data, why it's retained, and how it's kept secure.
Acrobet (acrobet.ws) operates a safe and transparent platform for online Sports Betting users in Bangladesh and around the world. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By browsing the Acrobet website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.
This policy has been written in plain, straightforward language with our Bangladeshi users in mind. We believe privacy is not merely a legal obligation — it is a matter of fundamental respect for our users.
In Brief: Acrobet never sells your data. We use information solely for service improvement, security assurance, and legal compliance.
Acrobet collects two types of information — what you provide directly and what is automatically gathered while you use the platform.
| Data Type | Example | Why It's Required |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Security Information | Password (encrypted), security questions | Account Security |
| Photo/Document | NID scan, selfie (if required) | Identity Verification |
Acrobet collects your information through several channels. We are committed to being fully transparent about each of them:
Please Note: We will never ask for your password or full card number over the phone or by email. Any such request should be treated as fraudulent.
Acrobet uses your information only for specific and legitimate purposes. The reason for each use is clearly outlined below:
Acrobet uses cookies on its website. Cookies are small text files stored in your browser. They help improve your experience and keep the platform running properly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
Acrobet employs industry-leading technology to safeguard your privacy. Our core security measures are outlined below:
In the Event of a Data Breach: In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.
Acrobet does not retain your data longer than necessary. Each type of information has a specific retention policy:
| Data Type | Retention Period |
|---|---|
| Active Account Information | Until account closure |
| Transaction Records | 5 years after account closure (legal requirement) |
| KYC Documents | 3 years after account closure |
| Support Conversations | 2 Years |
| Log & Session Data | 90 Days |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, your data is securely deleted or anonymized.
As an Acrobet user, you have full control over your own data. Your rights are detailed below:
To exercise these rights support@acrobet.wsPlease email us and we will respond to your request within 30 days.
Acrobet strictly does not collect or process information from anyone under the age of 18. An age verification process is in place at the time of registration.
If we discover that a minor's information is present in our system, it will be deleted immediately and the account will be closed. If a parent or guardian suspects that their child's information is held by us, please contact support right away.
A Note for Parents: Please keep your children away from this platform. Report any suspicious activity to support@acrobet.ws.
Acrobet may update this Privacy Policy when necessary. Before any significant changes, we will:
You can always check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our data protection team:
Tip: Please include your registered mobile number and request details in the email so we can assist you promptly.
Here's a quick overview of the core pillars of our privacy protection.
Your data is protected with 256-bit AES encryption — the same technology used by banks and governments.
Acrobet never sells or rents your personal information to third parties. That is a core commitment we stand by.
Opt out of marketing communications, download your data, or request deletion — all from your account settings.
We do not retain data beyond what is necessary. Once the retention period ends, data is automatically deleted.
Independent security experts regularly audit our systems and identify vulnerabilities.
Our privacy policy is written in plain, easy-to-understand English — not complex legal jargon — so you can actually know what it says.
Questions our users ask most frequently.
Your data is completely secure and in your hands at Acrobet. Create an account today and enjoy the best Sports Betting experience in Bangladesh.